Safety Guide
Your safety is our top priority. Follow these guidelines to ensure a secure and positive care experience.
Essential Safety Tips
Verify Credentials
- Review background check results
- Verify professional certifications
- Check references thoroughly
- Validate identity documents
Initial Meeting Safety
- Meet in a public place
- Bring a friend or family member
- Trust your instincts
- Ask detailed questions
Ongoing Monitoring
- Regular check-ins
- Open communication
- Document any concerns
- Use platform messaging
Warning Signs to Watch For
Professional Red Flags
- •Reluctance to provide references or credentials
- •Inconsistent work history or background information
- •Unwillingness to undergo background checks
- •Pressure to make decisions quickly
Behavioral Red Flags
- •Inappropriate or unprofessional communication
- •Requests for personal or financial information
- •Disregard for established boundaries
- •Inconsistent availability or reliability
Emergency Procedures
Immediate Danger
- Call emergency services (911)
- Remove yourself from the situation
- Contact trusted family/friends
- Document the incident
Non-Emergency Concerns
- Report to CareConnect support
- Document all details
- Gather relevant evidence
- Follow up appropriately
24/7 Support Available
Our support team is always here to help with any safety concerns or questions.
Emergency Hotline: +27 61 842 8031
Email: info@easymaid.co.za